California State University, Northridge WordmarkOviatt Library WordmarkOviatt Library Catalog Wordmark
Author Stiel, Holly.
Title The art & science of the hotel concierge : connecting guests to experiences around the world / Holly Stiel with Lin Ivice.
Published [Orlando, Fla. : American Hotel & Lodging Educational Institute], c2011.
Book Cover

 Floor4  TX911.3.C63 S853 2011    IN LIBRARY
Description xxii, 295 p. : ill. ; 23 cm.
Note "GPP where" -- verso
Subject Hotel concierges.
Hospitality industry -- Employees -- Training of.
Related Names Ivice, Lin.
Cover Title Art and science of the hotel concierge
ISBN 9780762778522 paperback
0762778520 paperback
OCLC number 741725262