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Communication revisited -- Engaged professionalism : the benchmark of effective communication -- You on a mission : charting your course of engaged professionalism -- The voice within -- Mindfulness : an attentional approach to engaged professionalism -- Emotional intelligence : self-science for effective communication -- External communication and social awareness -- The application of socially skilled external communication : building effective alliances -- Effective communication through the generations -- Communication for empowering therapeutic alliances -- Managing conflict through assertiveness and negotiation : instrumental communication for facilitating consensus -- Instructional communication for transformative teaching.