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Includes bibliographical references (p. 177-196) and index.
Homelessness: from crisis to routine -- The rise and fall of a social problem -- A brief history of homelessness -- Recognizing and naming a crisis, 1979-1982 -- Modest victories, 1983-1988 -- Criminalization and compassion fatigue, 1989-1993 -- From social problem to bureaucratic problem, 1994-2012 -- Lessons learned.