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Title Restoring trust in organizations and leaders : enduring challenges and emerging answers / edited by Roderick M. Kramer and Todd L. Pittinsky.
Published New York : Oxford University Press, c2012.
Book Cover
LOCATION CALL # STATUS
 Floor2  HD58.7 .R48 2012    IN LIBRARY
  
Description ix, 284 p. : ill. ; 24 cm.
Bibliography Includes bibliographical references and index.
Contents Moral bases of public distrust : politics, partisanship, and compromise / Ronnie Janoff-Bulman and Michael T. Parker -- "My trust needs to be earned, or I don't give it" : youths' mental models of trust / Margaret Rundle ... [at al.] -- "I'll pay attention when I'm older" : generational differences in trust / Katie Davis ... [at al.] -- Institutional trust failures : insights and lessons from the 9/11 intelligence failures / Roderick M. Kramer -- The art of the apology : the structure and effectiveness of apologies in trust repair / Roy J. Lewicki and Beth Polin -- Risky trust : how multi-entity teams build trust despite high risk / Faaiza Rashid and Amy C. Edmondson -- The elasticity of trust : how to promote trust in the Arab Middle East and the United States / Iris Bohnet ... [et al.] -- Building and rebuilding trust : why perspective taking matters / Michele Williams -- Restoring institutional trust after the global financial crisis : a systemic approach / Nicole Gillespie ... [et al.] -- Understanding threats to leader trustworthiness : why it's better to be called "incompetent" than " immoral" / Kimberly D. Elsbach and Steven C. Currall -- How victims' motives influence the effect of apologies : a motivated trust-repair model / David de Cremer and Pieter Desmet -- Breaking the vicious cycle of low trust in decision-making authorities : it's what they do and how they do it / Joel Brockner and Emily C. Bianchi.
Subject Organizational behavior.
Corporate culture.
Trust.
Related Names Kramer, Roderick M. (Roderick Moreland), 1950-
Pittinsky, Todd L.
ISBN 9780199756087 (hardcover : alk. paper)
0199756082 (hardcover : alk. paper)
OCLC number 746618735