California State University, Northridge WordmarkOviatt Library WordmarkOviatt Library Catalog Wordmark
Author Nyström, Viveca.
Title An evaluation of the benefits and value of libraries / Viveca Nyström and Linnéa Sjögren.
Published Oxford, UK : Chandos Pub., 2012.
Book Cover

 Floor4  Z678.85 .N97 2012    IN LIBRARY
Description xxi, 180 p. : ill. ; 24 cm.
Series Chandos information professional series
Chandos information professional series.
Bibliography Includes bibliographical references (p. 173-176) and index.
Contents Ch.1. What is Benefit Asessment? -- Ch.2. Libraries and the Surrounding World -- Ch.3. Goals, Mission Statements and Methods -- Ch.4. Financial Benefit Assessment -- Ch.5. Cost-Benefit Analysis of One-time Investments -- Ch.6. Customer Surveys -- Ch.7. The Persona Method -- Ch.8. The Balanced Scorecard.
Subject Libraries -- Evaluation.
Libraries -- Research.
Value analysis (Cost control)
Related Names Sjögren, Linnéa.
ISBN 9781843346869 (pbk.)
1843346869 (pbk.)
OCLC number 773822088