California State University, Northridge WordmarkOviatt Library WordmarkOviatt Library Catalog Wordmark
Title Personal relationships : the effect on employee attitudes, behavior, and well-being / editors by Lillian Turner de Tormes Eby, Tammy D. Allen.
Published New York : Routledge Academic, 2012.
Book Cover

 Floor3  HF5548.8 .P3994 2012    IN LIBRARY
Description xxxiii, 467 p. : ill. ; 24 cm.
Series SIOP organizational frontiers series
Organizational frontiers series.
Contents ch. 1. The study of interpersonal relationships : an introduction / Tammy D. Allen, Lilllian Turner de Tormes Eby -- ch. 2. Theoretical approaches to workplace relationships : suggestions from research on interpersonal relationships / W. Keith Campbell, Stacy M. Campbell -- ch. 3. Positive supervisory relationships / Joyce E. Bono, David J. Yoon -- ch. 4. Negative exchanges with supervisors / Bennett J. Tepper, Margarita Almeda -- ch. 5. Reflection and integration : supervisor-employee relationships / Cynthia D. McCauley -- ch. 6. Positive coworker exchanges / Jonathon R. B. Halbesleben -- ch. 7. Negative coworker exchanges / Ricky W. Griffin, Adam C. Stoverink, Richard G. Gardner -- ch. 8. Negative and positive coworker exchanges : an integration / Paul E. Spector -- ch. 9. A model of positive relationships in teams : the role of instrumental, friendship, and multiplex social network ties / Jeffery A. LePine . . . [et al.] -- ch. 10. Negative interpersonal exchanges in teams / Michelle K. Duffy, KiYoung Lee -- ch. 11. Bringing together the Yin and Yang of social exchanges in teams / Gilad Chen, Payal Nangia Sharma -- ch. 12. Positive exhange relationships with customers / Hui Liao, Deborah Woods searcy -- ch. 13. Negative relational exchanges of customers and employees : performance and well-being implications / Alicia A. Grandey, Patricia E. Grabarek, Sarah Teague -- ch. 14. Service relationship : nuances and contingencies / Benjamin Schneider, Kyle Lundby -- ch. 15. Positive nonwork relational exchanges / Jeffrey H. Greenhaus, romila Singh -- ch. 16. Negative nonwork relational exchanges and links to employees' work attitudes, work behaviors, and well-being / Tanja C. Laschober, Tammy D. allen, Lillian Turner de Tormes Eby -- ch. 17. Integrating positive and negative nonwork relational exchages : similarities, differences, and future directions / Julie Holliday Wayne -- ch. 18. Social networks : the structure of relationships / Daniel J. Brass, Daniel S. Halgin -- ch. 19. Dynamic change and levels of analysis issues in the study of relationships at work / charles E. Lance, Robert J. Vandenberg -- ch. 20. New frontiers : an integrative perspective on how relationships affect employee attitudes, behavior, and well-being / Lillian turner de Tormes Eby, Tammy D. Allen.
Bibliography Includes bibliographical references and indexes.
Summary "We know that positive, fulfilling and satisfying relationships are strong predictors of life satisfaction, psychological health, and physical well-being. This edited volume uses research and theory on the need to belong as a foundation to explore various types of relationships, with an emphasis on the influence of these relationships on employee attitudes, behaviors and well-being. The book considers a wide range of relationships that may affect work attitudes, specifically, supervisory, co-worker, team, customer and non-work relationships. The study of relationships spans many sub-areas within I/O Psychology and Social Psychology, including leadership, supervision, mentoring, work-related social support, work teams, bullying/interpersonal deviance and the work/non work interface"-- Provided by publisher.
"Preface Across sub-disciplines of psychology, research finds that positive, fulfilling, and satisfying relationships contribute to life satisfaction, psychological health, and physical well-being whereas negative, destructive, and unsatisfying relationships have a whole host of detrimental psychological and physical effects. This is because humans posses a fundamental "need to belong" (Baumeister & Leary, 1995, p. 497), characterized by the motivation to form and maintain lasting, positive, and significant relationships with others. The need to belong is fueled by frequent and pleasant relational exchanges with others and thwarted when one feels excluded, rejected, and hurt by others. Notwithstanding the recognition that all relationships can have positive and negative aspects, and that many different types of relationships can influence employee outcomes, most research has honed in on either the positive or negative experiences associated with a specific type of relationship. Because of this we lack both an appreciation and understanding of the full range of relational experiences. We also have not fully considered similarities and differences in relational experiences across different types of relationships, or how these experiences may differentially affect employee attitudes, behavior, and well-being. This edited volume tackles these issues head on, recognizing the powerful role that relationships play in our everyday life, and zeroing in on the cognitive, psychological, and behavioral processes responsible for such effects. Structure of the Book This book uses research and theory on the need to belong as a foundation to explore how five different types of relationships influence employee attitudes, behaviors, and well-being"-- Provided by publisher.
Subject Psychology, Industrial.
Interpersonal relations.
Employees -- Attitudes.
Organizational behavior.
Related Names Eby, Lillian Turner de Tormes, 1964-
Allen, Tammy D.
ISBN 9780415876476 (hardback)
0415876478 (hardback)
OCLC number 698324536