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Director, Gonzalo Accame; producer, Mark Friedman.
Illustrates the applicability of Results Accountability to cross-community quality of life improvements and the management of programs, agencies, and service systems. Highlights a full presentation of the framework, including how to: 1) establish results and indicators of community well-being; 2) use results to drive decision-making and budgeting; 3) identify performance measures for programs, agencies & service systems; 4) use performance measures to improve performance and 5) link program accountability to cross community efforts.