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Preface / Mark P. Curchack -- From whence they came: career paths to the presidential assistant position / Belinda Miles -- The role of gender in the profession of presidential assistant / Emily Sinsabaugh -- Qualities of a presidential assistant / Laura Katrenicz -- Managing the president's office / Marc Schaeffer -- Managing the life of the president / Antoinette G. Gifford -- Presidential assistants and institutional advancement / Marcus Lingenfelter, Michael R. McGreevey -- Executive speechwriting and other communications / Richard P. Haven and Kevin boatright -- Once upon a motion: a board secretary's tale / Nancy Kelly -- The nasty stuff in a PAs life: handling complaints / Steven J. Givens -- Presidential assistants as senior administrators / Mark P. Curchack -- A career as a presidential assistant / Elizabeth Wright Schoenfeld -- What do presidential assistants do next? / Anthony R. Ross -- Juggling jell-o: other duties as assigned / John Cummins -- Afterword / Mark P. Curchack -- Appendix A: in the grand tradition of the courtier: the presidential assistant / Pamela Transue -- Appendix B: address delivered to the Second Annual Meeting of the National Association of Presidential Assistants in Higher Education, January 18, 1989 / James J. Scally.