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Author Stapenhurst, Tim.
Title The benchmarking book [electronic resource] : a how-to-guide to best practice for managers and practitioners / Tim Stapenhurst.
Published Amsterdam ; Boston : Elsevier/Butterworth-Heinemann, 2009.
Book Cover

 Electronic Book  HD62.15 .S7366 2009eb    ONLINE
Description 1 online resource (xli, 454 p.) : ill.
Bibliography Includes bibliographical references and index.
Subject Benchmarking (Management)
Related To Print version: Stapenhurst, Tim. The benchmarking book. Amsterdam ; Elsevier/Butterworth-Heinemann, 2009. 9780750689052
ISBN 9780080943329 (electronic bk.)
0080943322 (electronic bk.)